platform building – WordServe Water Cooler

June 1, 2017May 30, 2017

Is it time for a marketing tune-up?

Remember all those things you were going to do this year to update and enhance your online presence, like upload recent photos, add new publication credits, revise your bio? With 2017 approaching the half-way point, here’s a checklist to remind you to take the time now to tackle that list and mark off the tasks. Not only will it make you look active and engaged, but many social media platforms automatically post to your networks the changes you make to your profile, which means you get a boost in exposure. And that’s always a score for a writer…as long as it’s good exposure, that is!

Do the following for every site you use. And if you don’t already use a particular platform, maybe it’s time to try it: Facebook, Twitter, LinkedIn, Google+, Pinterest, Goodreads Author (https://www.goodreads.com/author/program), amazon author (https://authorcentral.amazon.com/), various genre sites (I’m listed on mystery sites like http://www.stopyourekillingme.com/ and https://www.cozy-mystery.com/ ). As the graphic above demonstrates, there are lots more than my short list, but I’m only human, so I’ve tried to focus on just a few. All I can say is “choose wisely.” And don’t forget your own website…but you already routinely update that, right? (If you haven’t, I bet you will now…)

Upload new profile picture. If you don’t have a professional head shot, you need to get one. Nothing builds credibility like a polished photo on your profiles. (And yes, you need something more current than your high school graduation photo.)
Update bio. Have you changed your state of residence? Become a grandparent? Won awards for your work? All of these items are important, as they can attract new readers who now feel you have more in common with them, or are geographically closer (which means they could reach out to you for an event!)
Add publication credits (books, articles, online blogs).
Upload the covers of new books.
Update events schedule: add new, delete old. If your last event was a year ago, don’t keep it there as a placeholder. If you have to have some copy, say ‘New events coming soon!’ and then get to work planning those new activities!
Switch out banner backgrounds for a fresh and/or seasonal look.
Upload new videos.
Make a video to say hi to your fans. It can be super simple. Make it fun and your fans will love it.
Make a series of photo posts using quotes from your books for fresh content you can use and re-use. (My go-to site for this is https://www.picmonkey.com/.)
Enter your name in the search engine of your choice and see where it pops up. You may be listed on sites you don’t know about; until I did this search, I didn’t know my books had been entered on several mystery listing sites, which prompted me to be sure to contact those site administrators to keep my publications current. Do you write romance? Self-help? Enter your name with those keywords and see what results. You might discover a whole new audience for your work, and with a timely tune-up, you’ll be ready to roll!

March 23, 2017February 27, 2017

How to kick the insanity habit

One of my favorite definitions is the one for insanity that goes “doing the same thing over and over and expecting different results.” I’ve felt that was an accurate description of many of my book marketing efforts in the past twelve years; sending off press releases to local newspapers and rarely getting even a little paragraph tucked somewhere in the back pages comes to mind. I’m sure every author can add to that list of marketing insanity.

Out of frustration and (I’d like to think) the wisdom that comes from experience and age, I decided at the beginning of this new year that I was going to stop the insanity. In particular, I decided I was going to radically rethink my social media strategy and try something new.

My new idea?

Stop trying to sell books by posting about them, and instead, just have fun interacting with others in the online universe.

“WHAT??” you may say. (I expect that may be exactly what my agent is thinking this moment if he’s reading this post. Bear with me, Greg, while I explain. Either that, or dose yourself with good chocolate.)

You see, I’ve concluded that online selling doesn’t happen on social networks. I’ve accepted that the social media gurus who insist that social media is SOCIAL, not sales, actually know what they’re talking about. I know I don’t go book shopping when I’m chatting online with others. Honestly, do you? I’m online to be entertained, to be inspired, to share fun or sweet posts with my friends. And so that’s become my goal: I aim to have fun online.

And the weirdest thing has begun to happen: my followers are growing on all my networks. Granted, it just may be the cumulative effect of years of posting, but I have a gut feeling that it’s because I’m having fun. And people need fun these days. So instead of promoting my books, I post beautiful photos of my husband’s orchids, I share inspirational quotes/photos that move me, I craft witty replies designed to make people laugh, I repost/retweet links to articles I found really cool or helpful. For the first time in my social media marketing strategy, I’m just being me, Jan, not The Author Jan. And I’m really enjoying it.

So this is what I’ve learned from my switch in strategy: I can stop the marketing insanity because the most important thing I can share isn’t my books. It’s myself. And that’s ultimately what God calls me to do: share myself with others.

Of course, if my new followers’ curiosity gets piqued, and they check out my profile (which seems to happen a lot more often now), they’ll see I’m an author, and maybe they’ll end up on Amazon or my website to learn more, or even buy a book or two. I won’t complain.

Goodbye insanity. Hello friends. Let’s have fun!

February 9, 2017February 2, 2017

How to make Amazon work for you

Are you using your Amazon Author Page to increase your visibility and grow your audience?

You DO have a page, right?

If not, then drop everything else this very minute, and set up your free Author Page by visiting https://authorcentral.amazon.com. Seriously, you need to do this. It’s easy. It’s good publicity. And did I mention it’s FREE?

Basically, your Author Page is like a personal Grand Central Station that showcases your work and acts as a hub for your writing, providing links for fans to follow. Here’s a short list of some of the key benefits you’ll get from your Author Page:

You can link to your blog here, making it readily available to a browsing reader who may have never heard about you or your blog before. In fact, you can enter multiple blog feeds for even more exposure; I link to my website blog and my Goodreads blog, for example.
You can post videos in the Author Updates section. I’ve used it for a place to run book trailers and interviews. There’s no limit on how long you keep material on the page, so that means you get forever use from the marketing pieces you’ve created.
You can list every book you’ve written, and all your book covers will show up on your page, along with links to each book’s buying page on amazon.com. It’s like having your own little store.
Readers can ‘follow’ you right on the page and they’ll get notice whenever you post a blog or update or add a book. In addition, Amazon offers a variety of marketing options for authors if you’ve got a small budget; one example is here at http://indie.kindlenationdaily.com/?page_id=5460
You can list your events schedule to maximize exposure.

Like every social media site, your Author Page also has a spot for your bio and photos. This is a prime place to list your other social media contact information for your website, Facebook, Twitter, Instagram, etc. In fact, be sure to update this bio (and your book listings) on a regular basis, since Amazon won’t automatically add your new books to your page as they are published. You are the curator for this little store, so be sure your material is current. In fact, after checking on my own Amazon Author page just now, I realized my newest release Heart and Soul (Archangels #2) wasn’t included. You can be sure that from now on, I’m doing a monthly check-in to see what needs to be updated or revised!

A final cool feature of your Author Page is that you can click on the Sales Info tab to get a feel for how your book is selling. My favorite BookScan data on the page is the Sales by Geography item; by studying that map, I can tell where my books have sold and it gives me ideas for localized sale pushes or event planning.

Are you using your Amazon Author Page for smart marketing?

September 1, 2016August 25, 2016

How I boosted my book to 30x more people

I finally bit the bullet. I boosted a post on Facebook.

For years, I’ve seen that annoying little message you get on your author page about paying to boost your posts. Because I’m cheap (and still suspicious of social media’s REAL intent, i.e. who needs to know what I buy, who I connect with, and what I like? Creepy…), I refused to give it a try. If my books can’t make it on their own merits, so be it – I’ll be content with small audiences, extremely limited financial reward, and the personal gratification that I haven’t caved to crass commercialism.

And then last month after I started getting consistent raves about my new thriller “Heaven’s Gate,” I thought, “What the heck. It’s only $20.”

Actually, it ended up being $60, since I decided if I was going to experiment, I wanted to see what a week of boosted posts could do rather than one day, which is what $20 will buy. Knowing that most buyers need to be exposed to a product seven times before they buy (do you know the Rule of Seven?), I figured one day of boosting was throwing away cash, but seven days might just convert into some sales. I can now tell you, without reservation, that $60 worth of boosting on Facebook can go a long way in giving your book exposure and building your audience, and now I can’t wait to give my other books the same treatment.

Here are the numbers from my week-long experiment:

Organic reach peaked at 305 on Day 7, while paid reach was 9045. That’s 30x more people reached than my normal posting! Not only that, but thanks to my OCD tendencies, I checked one last time on Day 10 (remember I only paid for 7 days of boosting) and was happy to see a new total of 9432. The post was still being shared after my paid boosting! Score!
I monitored my book’s print and ebook rankings on my amazon Author Central page (you do have one of these, right?) for the boosting’s duration. By Day 6, my ebook ranking had reached 924 in the Paranormal category after starting on Day 1 at 3366; the biggest jump was from Day 1 to Day 2, which tells me that first burst of posting made an impact that powered the rest of the week. Recalling the Rule of Seven and the impact of repeated impressions, though, I looked again on Day 18, only to find my ebook ranking better than ever at 831!
As for print, my book moved from its initial 76,331 ranking to 8535 on Day 5. Clearly, somebody was paying attention.

Even knowing that rankings are a superficial measure (rankings don’t equal sale units), I decided that post boosting may not be such a bad idea for marketing after all. While the actual sales numbers are still in question, I know for a fact that more people have seen my book’s cover thanks to post boosting than would have otherwise. And that’s one step closer to buying my book.

Have you tried Facebook post boosting? What was your experience?

August 9, 2016July 21, 2016

And the Tweet goes on…

A few months ago, I enthused in this space about a book I’d read at my agent’s suggestion. Now I’m going to give you a follow-up, because reading Red Hot Internet Publicity has truly changed my marketing game; unlike a lot of books that sound great and helpful while I’m reading them, RHIP is proving itself to be one of those books that truly make a difference in my career. In other words, its tips WORK and you can actually DO them.

(Or am I the only person on earth who finds it difficult to implement ‘great ideas’ that use apps I can’t understand, or require more financial investment when my writing income is already in the red, or simply involve too many steps to even remember?)

This is what I’ve accomplished since my post “Learning New Marketing Tricks” appeared here two months ago: I’ve more than doubled my Twitter followers from 217 to 500+ by discovering new audiences on this one social network, and my exposure (impressions) has increased tenfold!

The route I’ve taken involves the RHIP suggestion to engage in group chats, which has introduced me to new contacts with similar interests. Even just a few Tweets back and forth produce new followers, and sometimes that generates ideas for writing posts on other networks. Perhaps even more significant is my new habit of scrolling every day through the topics that are currently trending on Twitter. I find a few to which I can contribute original Tweets, and then comment on others in that stream. Again, it only takes a few minutes, but it always generates new followers.

Finally, I’m insistent on using hashtags with every Tweet I make, and the more hashtags, the more likely it is that I’ll reach into new markets. Before I started focusing on Twitter, my tweeting impact was dismal – maybe making only a couple hundred impressions (read that as ‘your name showing up in the Twitter universe’) a week. These days, I’m getting a thousand impressions a day – that’s a lot of times my name is showing up in the Twitter stream, and that connects me to large groups of people I might otherwise not have encountered. Some of those people have now subscribed to my newsletter and bought my books; by following them back, I’ve found more threads of conversation and topics in which I can engage. Throughout it all, I constantly remind myself of my brand – of my unique voice – and make sure my Tweets reflect that. So far, I’m delighted with the results.

Hourglass --- Image by © Royalty-Free/Corbis — Hourglass — Image by © Royalty-Free/Corbis

So delighted, in fact, that I’m thinking I should double my time on Twitter…from 30 minutes a day to 60 minutes.

That’s right – 30 minutes a day have yielded me a breakthrough in exposure, and since getting my name and brand ‘out there’ is so important for making sales, those 30 minutes pack more of a marketing wallop than any other 30-minute marketing I can do.

Isn’t it great when something you try really works?

July 7, 2016June 27, 2016

Don’t ride . . . DRIVE the train!

train About fifteen years ago, while taking a graduate course in Spirituality and Leadership, I had a professor who presented me with one of the most motivational sayings I’ve ever encountered: “Don’t just ride the train, be the engineer!”

Okay, maybe not the most theological statement I heard in the course of my graduate program, but it lit up my brain in ways I’d rarely experienced since finishing my undergrad degree decades earlier. Knowing myself to be an introvert and nonconfrontational, I’d always preferred to have someone else take the lead in projects at work; the only role in which I felt confident enough to be in charge was as a mother to my children. (Looking back, I can only say that ignorance was truly bliss, but that’s another post or two or a thousand.)

But the moment my professor uttered that directive, I had an epiphany that any writing career I wanted to pursue was going to demand that I drive the train, and not just ride along on whatever might come my way. As a result, I began to view writing as a vehicle I would steer, and, when necessary, refuel with energy and hard work. I also accepted that no one else cared as much as I did whether that train finally arrived; not even the support of spouse, family and friends (as important as that is!) would bring that train into the station if I didn’t commit myself to being the engineer.

I share this story with you because every writer needs to know that writing requires you to make that train your own: if you want to be successfully published, you have to learn the business, and these days, that means EVERY aspect of the business: writing craft, understanding your audience, marketing, platform building, travel requirements, publishing trends. Gone are the days when your publisher says, “Thanks for writing this swell book. We’ll take it from here.” Even your agent – if you’re fortunate enough to land an agent – can’t hold your hand through every stage of book development, because she or he is swamped just trying to navigate a path to publishers through all the layers of the industry – layers which can shoot down a book proposal for reasons of marketing or audience or numbers of your social followers, which may have nothing to do with the actual value of the book you’re creating.

You have to take ownership of your career. You have to drive the train to where you want it to go.

And that may be the biggest plus of being the engineer – you can CHOOSE where you want your career to go. It will take hard work and learning from the experience itself, but if you find you’re being called to write romance instead of devotionals, or humor instead of profiles, or politics instead of fiction, you can steer that train of your writing career onto different tracks, and see where it takes you. Maybe it will only be a short detour and you’ll end up at your original destination. That’s great! Then again, it may be a whole new journey on the writing rails.

Are you ready to drive the train?

June 28, 2016June 1, 2016

How to make your readers SUPERfans!

When you have a book published – be it in print or ebook – you want to get as much publicity as possible to sell copies, right?

Right!

Do your fans know this?

Well, yes, I think they do.

You THINK they do?

Here’s my suggestion: tell them you need their help to generate that publicity. You need their word-of-mouth to help your book get launched amidst the thousands of books that are available.

You need to give them the 3 Rs of superfans: Read, Review, and maybe most importantly, Rave!

With the launch of my newest suspense novel, Heaven’s Gate, I put together a launch team of thirty readers who agreed to read and post a review on amazon.com and whatever other social networks they had, along with any word-of-mouth recommendations they might be able to give. Like many writers, I’m not especially fond of online marketing because it takes a lot of my time, but the fact is, writers in the 21^st century need to cultivate their presence on it. (I, personally, have had varying success with different networks, but I continue to learn and work at it because I’ve seen its value at different times. Let’s face it, if there’s a gathering of readers anywhere – even online – don’t you think an author would be remiss to ignore it?) What I’ve discovered since my book debuted last month, however, has added another piece to my formula of reading and reviewing: you need readers to RAVE about a book to influence others to buy.

So far, maybe this seems evident to you, but this next comment might catch your attention: I learned that you need to tell your readers what to write. I don’t mean give them a script – you want their honest reaction. But what you need to do is empower your readers to write raving reviews, which result from two things: an awesome reading experience (which you have crafted with your book!) and a vocabulary that will reinforce what you want them to say.

Simply suggest key words you’d like your reviewers to use.

At first, I felt odd suggesting words to my readers to use in constructing their reviews. Then I realized that key words are…well…key. Keys, actually, to triggering the all-important call-to-action that every author needs to make to potential readers: You Need To Buy This Book Now. And guess what? Your reviewers are often very grateful to have your suggestions, because they want to write a strong review for you, but are often lacking in promotional experience and don’t know how to best help you with their review. I asked my reviewers to use the words suspense, supernatural, Archangels series, faith and science, String theory, fast ride, and thriller. They did, and as a result, the reviews for Heaven’s Gate present a consistent rave of being a book you can’t put down, which has cued new readers to order the book.

Remember, your fans want you to succeed. Making it easier for them to help you is the least you can do!

May 12, 2016May 9, 2016

Learning new marketing tricks

I am living proof that even old dogs can learn new tricks.

Except that I’m not a dog and the tricks I’m referring to don’t have to do with “shake” and “roll over.”

As an author who came to the book publishing game in her mid-fifties, I realized I had to embrace the internet and social media marketing if I was going to play in the marketplace. As a result, I’ve read a lot of books over the past few years about online marketing and tried to apply that knowledge. But the book I’m finding the most instructional and helpful is Red Hot Internet Publicity because it gives you simple ideas you can implement easily and see immediate results.

For instance, I’ve never quite been sure how to leverage my Twitter activity into growing my audience; twice-daily tweets and random retweets of those I follow can only do so much in attracting engagement when you consider the enormity of the Twitter universe and its competing attractions. After taking just one tip from RHIP – participating in a group chat sponsored by one of my influential Twitter contacts – I picked up five new followers and at least one immediate book order. “Gee, this really works!” I thought. (Well, duh – the book’s title is Red Hot Internet Publicity, not Mediocre Marketing Online.) As a result, I’m now devoting effort to finding chats EVERY DAY hosted by key influencers in my book topic areas and being sure to participate with tweets and retweets. Yes, I know – it’s called a social network, and that means you’re supposed to be interacting with others, but somehow, actually “chatting” online had seemed a waste of time. No more.

Likewise, thanks to the book’s advice, I’m streamlining my Facebook involvement to make my time on it more productive. Sure, I’d read before that you need to have your marketing message in front of you every time you post, but I’d gotten lazy. After reviewing my message and tightening its focus (another recommendation from the book), I’ve been more vigilant about making EVERY post count with a comment that somehow reflects that message. The result has already yielded me new followers on my author page at Birder Murder Mama, which had stalled out in the last three months.

Those are just two of the ideas that have already made a difference for me in internet marketing. Being the perennial student that I am, I made a list from each chapter in RHIP of items to try out. Fortunately, I’m gearing up for a book release in May, so the timing to fire up my social media marketing is perfect, and I’m finding lots of opportunities to practice what I’m learning. And that – immediate practice of what I’m learning – is key. Too often, my ideas sit in a file for that magic “sometime” when I’ll get to it. But thanks to the simple presentation of RHIP, AND the timely suggestion from my agent to download and read this new book, my magic “sometime” is right now.

I guess my new trick is “shake” after all – shake up your marketing and see what happens!

January 26, 2016January 13, 2016

Building a Platform? Finding Helpful Resources

“If you want to be a nonfiction author, you’ve GOT to work on building your platform?”

I perked up when I heard the word “platform” mentioned for the umpteenth time at my first writing conference.

Building my what? I didn’t expect this advice at a “Christian” writing conference. In fact, I didn’t even know what the workshop leader meant by “platform.”

Hands popped up all over the conference room, asking questions about “building a platform.”

“Can you give us more information?” Another frenzied writer whined.

A few seats down from me, an older lady with a wrinkled brow whispered to the person next to her, “What does she mean by ‘platform’?”

“I didn’t think ‘Christian’ writers should focus on building a platform,” someone mumbled. “Is that even scriptural?”

The murmurings continued…

I felt my blood pressure rise as I listened to all of the questions and observed the body language of the writers all around me.

I shook my head in disbelief as I considered all that I had done to prepare for this moment—particularly the last five years of academic writing. Is she saying that I need to study marketing now? Oh, great!

A few days later, I abandoned my first writing conference early due to a family crisis. So I didn’t get a chance to hear more about platform building.

Overwhelmed, my thoughts about building a platform and my mother’s untimely death left me dazed and confused. Should I even go forward with “writing for publication” now?

One workshop leader warned us against “quitting your day job.”

Great! I just quit my day job, I whispered under my breath. I had just turned down the offer to teach writing as an adjunct instructor again that semester. Why? I needed to help with our ongoing family needs, and I wanted to focus what time I did find on writing for publication.

After the conference, if someone even mentioned the word platform, I would voice my frustration with a favorite quote from Gone with the Wind, “I can’t think about that right now. If I do, I’ll go crazy. I’ll think about that tomorrow.”

What’s a writer to do? Where can we go for information on building a platform? Back when I started, I had to dig deep for information. Now, you can find more resources than ever before now on that topic.

Michael Hyatt is one of the best resources I’ve found on platform building. I started following Hyatt’s blog on the advice of other writers several years ago. A few years later, when he published his book, Platform: Get Noticed in a Noisy World, I ordered my copy hoping to improve my own platform. I still recommend this book to other writers who ask me for help in that area. I’ve even led my own writing workshop on platform building based on what I’ve learned.

New Year’s plans. As I await my first book publication this spring, I’m still struggling with all the details of platform building—blogging, social networking, speaking, and writing. With all the advances in technology and social media, I’m always seeking new resources and ways to stay up-to-date with publishing info.

What are your plans for the New Year? What have been your strategies? What’s your secret? Did you quit your day job? Do you have any platform building tips that you would be willing to share with other writers?

I’m hoping this blog post will initiate a conversation about platform building. So, I hope to hear from you. Be sure to share your thoughts on this topic in the comment section below.

What resources have helped you build your platform?

October 27, 2015October 6, 2015

A Writing and Publishing Journey

So John, tell me about the writing of your book. How long did it take? What did you learn about publishing? What was the most enjoyable and most the difficult part of the process?

I’ve been asked questions like these numerous times in recent months. And since my first book, Don’t Blink, ready to be released in November (EBook is already available)—I thought I’d share what I loved and what I did not love about becoming an author (things you may consider if you have thoughts of becoming an author yourself).

What I loved: The actual writing of the book that took place during a six month sabbatical. I’ve always enjoyed writing, telling a story and making biblical application out of real life experiences. What I didn’t know was that writing the book was the easy part—let me tell you about the hard part.

Don’t Blink is for procrastinators, dreamers, and would-be adventurers who wish to grab hold of life this day, knowing there are no guarantees about someday. From Alaska to Argentina to the Amazon―in situations ranging from dangerous to humorous―John Merritt takes you on a daring pilgrimage revealing what living in the moment looks like. John demolishes the notion that once you become a Christian your freedoms are gone and your fun is done. Life is an extraordinary adventure elevated to audacious heights when God is leading the charge.

What I didn’t love: The first thing I didn’t love was when I was advised to hire a professional editor who proceeded to get out her electronic red pen and essentially let me know how unaccomplished my writing was. In the end I was thankful for her coaching because the result was her finally telling me, “John, you’ve found your writers voice.” But that required many tedious rewrites that took longer than the initial draft.

A second thing I didn’t love was the realization that unless I was able to find an agent willing to represent my project I had no chance of getting a publishing house to even consider my work. Finding Alice Crider (then with WordServe, now with Cook) was a God-send and was not easy. (Note: Because of the difficulty in getting an agent to represent you, self-publishing is sometimes your best option.)

A third thing I didn’t love is the months it took for my agent to find a publisher who was interested in my book (took an entire year). There are many reasons why a publisher says no to a writer but the main one is market share. Publishers are in the business of selling books, and if you are not able to prove that you have a large audience who will buy lots of books, it really doesn’t matter how good your content is.

A final thing I don’t love is all the marketing of the book I must personally do because no one else is going to do it (not even most publishers these days). Because I’m not good at social media I’ve employed a person who I’m greatly indebted to (Leah Apineru with Impact Author Services, Colorado Springs) who built and maintains my website and posts my blogs. But I’ve always hated self-promotion and leaning on my friends to get the word out—sorry!

Why I wrote it: Given that being a published author is much more difficult than I ever imagined, why did I hang in there and spend lots of my own dollars in order to get my book out there? Simply because I think it will help Christians like yourself discover that God has an adventure designed just for you that will elevate your life each day. And what elevates the purpose of the book for me is if people like yourself find the book to be a good one to pass along to your non-Christian friends who could use a different perspective of the Christian life. If the publishing of “Don’t Blink” results in spiritual explorers becoming followers of Jesus then all that I didn’t love about publishing will be worth it!

Toward that end, I’m looking for friends who share that same passion and will help me by reading the book and then sharing it with your friends and family members. Currently Don’t Blink is available in EBook form through Amazon, Kindle, iBookstore and Barnes & Noble Nook. The paperback is due to be released November 10 and you can pre-order a book now. If you would like to learn more about joining the tribe, email: impactauthor@comcast.net.