One Surprising Thing I Learned About Marketing

I recently participated in a marketing class taught by my former WordServe agent, Alice Crider. She gave us the tools needed to take control of our careers and the motivation to create opportunities.

Release Day

There was, however, one thing about the class that shocked me. In fact, if more writers knew about this before they got started, then they might have reconsidered their career choice. Here it is:

To sell your books, you need to be a likable character, and one of the requirements for becoming a likable character is to be polarizing.

Polarizing: to cause (people, opinions, etc.) to separate into opposing groups.

This means that if I am polarizing, then there will be people who don’t agree with me, or they could, gasp, even dislike me.

I hate conflict though. Can’t we all just be friends?

The problem with this wish is that as a writer, if I want anyone to stand with me, I have to first stand for something. I have to know who I am. I have to believe wholeheartedly in what I’m saying. And while this may push some people away, it’s going to draw those who agree with me even closer. They will become my true supporters.

For example, Jen Hatmaker recently claimed that gay marriage can be holy. You can’t get more polarizing than that in the church. She was attacked, and her books have since been banned from certain stores. But here’s the interesting part. She has endeared herself to her audience so completely that her latest book is now in the running for Goodreads Best Book of the Year.

Once I understood this, I decided to not only keep yoga in my next novel, but to use it in promotion. My editor was afraid some Christians would be offended, but I explained why I teach yoga and how it is both permissible and beneficial for me. She accepted with the stipulation that I write a reader letter for the beginning of the book.

beach yoga

I shared that letter yesterday online, and it was definitely polarizing. I received a personal message saying that I’ve been warned, and now they were going to wipe the dust from their feet and leave me behind. But I also got messages from people wanting to review the book. Besides that, one yogi reviewer told me Finding Love in Eureka is one of the best books she’s ever read. I’ve found my audience.

My point here isn’t to argue who is right or wrong. It’s to encourage writers to be strong. Of course, that’s going to include being knowledgeable and respectful. (You’re goal isn’t to tick people off but to say the hard things that you might not want to say for fear of ticking people off.)

You’re the expert. You’ve been given your passions and desires for a reason. Don’t let your message be watered down when trying to please people. You have something unique to offer that won’t resonate with everyone.

In fact, Jesus said, “Everyone will hate you because of me, but the one who stands firm to the end will be saved.” There’s probably never been a more polarizing man in all of history. And His book, you know, is a number one best-seller.

 

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4 Things You Can’t Not Know Before You Self-Publish

This post first appeared on Margot’s blog, Wordmelon

Whenever I have a client who’s self-publishing, especially those who are just dipping their toe into the world of publishing for the first time, there is a host of information I want them to know. I can’t communicate all of it, but here’s what you can’t not know:

  1. Editing Process

When a contracted manuscript is submitted to a traditional publisher, the process will typically involve:

  • One or two rounds of developmental editing
  • A round of copy editing
  • Several meticulous rounds of proofreading, looking for the tiniest errors: an extra space after a period, a “zero” that’s really a capital “O,” or a “there” instead of a “their.”

Readers have been trained to expect an error-free product, and even a few errors can cause the reader to lose confidence in the book, and set it down. While this rigorous level of precision isn’t always possible when self-publishing, your readers will be best-served if you put this important work into your book up front.

  1. Book Cover

Whether readers will be browsing through a bookstore, scrolling through thumbnail images on Amazon, or buying from a merch table, the cover matters. It both signals what’s inside and whether what’s inside has value for the reader. Even if you have the technical skills to create a cover using your photo editing software, don’t. Resist the urge. There are tried and true principles relating to images, colors, font styles, and font sizes that make for great covers. Let a professional design the cover of your book.

  1. Book Design

Have you ever noticed that the inside of a traditionally published book, all the pages of content, have been designed? Care and attention have been given to the precise measurements of margins, as well as the size and shape of fonts in the text, chapter titles, headers and subheads. None of this is accidental. Each choice was made to serve the book and serve the reader. Although certain independent publishing options might aid you with book design, it’s up to you to ensure that nothing about the design creates a barrier to a reader reading your book.

  1. Books Are Hard to Sell

Before you sink your own dollars into publishing a book, have a plan for how you will market and distribute the book to your target audience. Don’t just throw it up at Amazon with millions of other books and hope for the best. You’ve been warned.

The purpose of your book is to serve the reader, and a well-written book with a sharp design does that. If it’s worth doing, it’s worth doing well.

Speaking and Writing

pet-990365_640

The backs of my knees felt sweaty. My stomach heaved. I caught my breath in quick, short hiccups, even though I tried to slow it down. My notecards stared up at me from my desk as if mocking the very idea that I planned to stand up in front of the class and speak.

My idea seemed perfect when I planned it at home. But that day in class, my plans fell apart. Or rather, ran apart.

The assignment was to demonstrate something I knew how to do. I couldn’t think of anything special that I knew about and my classmates didn’t. However, I was an expert on cats and their care. And my cat took a regular pill that only I was able to get down his throat. I decided to show how I accomplished this feat.

Except my cat had other ideas. We didn’t own a pet carrier back in the day, so my mother wrapped our unsuspecting kitty in a towel and drove him to my school. Everything proceeded according to the plan until she approached the front doors with him in her arms.

Then the bell rang.

You know what happened next. That’s right, the cat leaped out of her arms and dashed away. But in his confusion, he ran toward the building instead of away from it. At that instant, somebody inside happened to open the door and he ran through it, down the hall, and into the first classroom with an open door. My English classroom.

While waiting for class to begin, out of the corner of my eye, I saw a brown blur fly in through the door and across the floor to the overhead projector cart. My heart took an immediate elevator ride to my stomach. I identified the blur in those spit seconds.

After quieting the resulting uproar in the classroom, the teacher suggested I be the last speaker in order to give my kitty time to settle down.  By the time she called my name, the cat sat purring in my lap. But my nerves refused to settle until after the dreaded speech.

I received an A on that speech, probably more for bravery in going through with it than the quality. But a cloud of terror hovered over me when I even thought about public speaking for years afterward.

When I realized that writers also need to speak, it was almost enough to make me give up on writing.

However, today, I love to speak. What changed? I took some deliberate steps that you can take, too, if speaking is just not your thing.

  1. I sought good training. I had attended CLASS writing conferences, so a CLASS Speaker Training seemed like the logical next step. It made all the difference in my confidence level.
  2. I found a topic I am passionate about. When your topic makes a difference in people’s lives, and you know they need to hear it, you become motivated to speak it.
  3. I added some fun and some bling. Nobody wants to listen to a boring speaker. When I worked for Premier Designs Jewelry, I learned how to bring the party. I incorporated some of those ideas into my speaking. I ask questions the audience is probably thinking of, and then tell them how to find the answers. I use visual aids. I create vivid mental images with my words–just like when I write. I employ humor. I tell stories. Someone has said that if you can make an audience laugh and then make them cry, they’ll never forget what you spoke about.
  4. I practice.
  5. I make sure I look good. There is an amazing level of confidence that comes from knowing you look your best.
  6. I Pray. If the message is from the Lord, and you ask Him to bless it, He will.

Does public speaking terrify you–or at least make you nervous? If so, take comfort in my story, and employ my tips. You might even learn to like it.

KathrynGraves speaks and writes about beauty in all areas of life. Her website and blog is Chasing Beautiful and can be found at KathrynGraves.com. 

Photo: Pixabay

 

 

Preparing for Your Next Book Launch

Past and Future

Whether you are about to launch your second book or your twelfth book, you have a valuable opportunity to learn from your past publishing experience and prepare for future success. Some aspects of your previous book launch may be worth repeating, while others may need enhanced and upgraded. Consider the following ways to learn from the past and prepare for the future in the publishing world:

  1. Your book launch team: Ultimately, your overall book sales will be as good as the people you recruit to your book launch team. Are they passionate about your topic, committed to spreading enthusiasm about your new book, and connected to other potential readers? Send early copies of your book to those who will take the time to read it and write a thoughtful review. To differentiate between those who will politely accept a book but are unlikely to follow through on writing a review or spreading enthusiasm about your book within their circle of influence and those who will help your book succeed, ask yourself if this person has ever reviewed or promoted anyone else’s book before. The people who have an established track record of reading, reviewing, and promoting books will be most likely to do the same for you and your book. Help the marketing director for your book locate thriving publications in which to place ads for your book. These publications should connect with readers interested in your topic and have wide circulation. Try to time the ads to coincide with any articles you are publishing in a given magazine.
  2. Your publicity team: People need to know that your book exists before they can read it, enjoy it, and benefit from it. The people who serve on your publicity team help people learn about your book. Think of your publicity team as comprised of both formal and informal members. Formal members include the group of publicists at your publishing house. They will set up radio interviews, create press releases, and coordinate dissemination of books to potential reviewers. Work closely with these publicists to make sure the opportunities they send your way are a good fit for your overall goals as a writer. Informal members of your publicity team include anyone who can coordinate speaking engagements in the six months leading up to your book release and in the first year following your book release. They also include anyone who helps you design a newsletter or other promotional materials suitable for emailing or for distribution at conferences or bookstore events. As the author, you will need to coordinate the efforts of both formal and informal publicists for maximum impact on book sales. Give everyone enough advanced notice before a speaking engagement or promotional event so that they can do quality work. Your publicists want to help your book get in the hands of readers, but you are the one responsible for increasing your own book sales.

What have you learned from publishing your previous book that can help your new book succeed?

10 Tips for Building Your Platform With Less Pain

Working on a book?

Yes, it’s true. You have to build your platform to catch the eye of a publisher. And, yes, most of us agree it can be a pain in the patootee, when what we really want to be doing is writing.

Here’s the one thing I know about effective platform-building:

When purposing to build a platform, do what works for you.

You’ll be most successful if you invest your energies in a way that’s live-giving for you.

Your platform-building efforts should align with who you are.

Pay attention to how you’re wired and situated…

  • Are you an introvert or extrovert?
  • Do you enjoy speaking or dread it?
  • Are you free to travel or chained to your home?
  • Do you have the freedom to post on your blog every day, or once a week?

To the extent that you’ll be driving this bus, building platform is about you. But to the extent that you’re inviting others into what you’re doing, it’s not about you! Is your writing and speaking meeting the real needs of the audience you’re building? Are you creating content that has value for them? Are you building relationships and promoting the work of others?

Build your audience by creating great content that has value for them.

…but back to you!

Here’s a list of 10 possibilities—among zillions—to stimulate your imagination for building your platform. Do one or two stand out? What has your name on it? What other ideas do these trigger?

1. Old School Article Writing
Create a list of 20 publications for which you’d like to write and begin pitching! If you have friends who’ve written for these mags, get a good contact name.

2. Easy Social Media Opps
The hard part was  getting the gig and writing the thoughtful article for the online publication.  The easy part will be posting the link on facebook and Twitter. Remember to capitalize on all that work you put into crafting the article. Tweet it 3 or 4 times over several weeks.

3. Go Live on Facebook
Got something to say? Start communicating with your audience. (Yeah…this isn’t for everyone.)

4. Ask For Help
Extend a personal invitation to friends to share something you’ve written. Don’t be all mass-email about. Ask personally.

5. Speak Locally
Volunteer to speak to your local MOPs group, or other gathering that regularly invites speakers. (The venues that don’t pay–like MOPs and many churches–are a great place to build your speaking resume!)

6. Engage Online Communities
Comment on good content you’re reading. Promote the work of others in your field (and make virtual friends!) by sharing valuable links…comment on relevant articles…become strategically involved!

7. Email Signature Line
Make every email count by linking to your site, blog or product at bottom.

8. Make Friends (aka “networking”)
When I read something I enjoy, I often do a quick search online for the writer’s email to send a note about why I liked their work & “friend” them as well. (Note: these are sincere.)

9. Piggyback
If I know I’ll be speaking someplace, I might get in touch with a local church or friend or school that might also need a speaker. (And save $ on travel, too!) Also fair game to have an assistant—or a friend who will do this for you!—make these contacts.

10. Vlogging
When I was blogging, I had a quickie question that I’d ask folks, and they’d answer for about 1 minute while I filmed with my pocket-size flipcam.  These got posted to social media and each one meant one more happy day I didn’t have to write a blog post.

These are jumping-off points. What feels life-giving? What feels death-dealing?

Remember why you’re building your platform.

You are building your platform for the privilege of continuing to be able to communicate with audiences.

That big-picture view is what keeps me tweeting. (Rarely…don’t count them.)

Remember, you don’t have to do everything. Just the next thing.

RESOURCES…
2 must-see resources if you’re a writer who’s serious about building platform…

  1. Michael Hyatt’s book, aptly named Platform.
  2. Rachelle Gardner’s fabulous blog for writers!

This post first appeared on Margot’s blog, wordmelon.com. 

Amazon Book Sales Rankings Explained

The following guest post comes from Rob Eager of WildFire Marketing. It first appeared on his blog

Have you ever suffered from a bout of Amazon fever? It’s a strange condition that can take over an author’s brain and compel him or her to peek at the Amazon sales ranking for their book 10 – 20 times per day. Each time you look, you pray that the ranking will improve before you check it again in another hour. Authors who catch this fever might even get up in the middle of the night to see how their rankings fared after the sun went down. Going cold turkey and avoiding the rankings altogether is an option. But, freedom from the fever sometimes requires an intervention, which is why I wrote this article.

I’ve battled the fever myself, and many of my consulting clients struggle with the problem as well. It can be addictive to see how your books are performing on Amazon, where the vast majority of books are purchased. Besides, it’s easy to reason that authors need a quick way to gauge sales without having to call the publisher, check BookScan, or wait for a royalty check.

However, most people know that Amazon sales rankings must be taken with a grain of salt. The company guards their algorithm like gold in Fort Knox. No one knows how accurate the numbers really are. In fact, even the staff at Amazon has admitted their system isn’t completely precise. Thus, why even bother?

Actually, Amazon sales rankings can provide helpful clues about the performance of a book during a campaign. Plus, the rankings can help compare how similar titles are faring against each other. Since Amazon practically owns the book retail market, it’s easier for authors to judge immediate response to specific marketing activities by checking one website. In addition, the rankings give self-published authors a way to prove that their sales can be every bit as good as an established writer.

Yet, what do Amazon sales rankings really mean for a book and should you care? My answer is yes and no. I don’t mean to sound hypocritical, but the reality is that the rankings can only provide a ballpark idea on actual sales. Amazon updates the rankings every 60 – 90 minutes, so the numbers constantly fluctuate throughout the day. A book could have a good ranking in the morning and a worse ranking that same evening. Therefore, you never get numbers that are solid enough to make big decisions on its own. At best, the rankings can show real-time sales momentum or a lack of consumer interest. If you want to draw any real conclusions, it’s always best to include actual sales data from more reliable sources, such as BookScan. But, is it possible for Amazon rankings to give any reasonable insights? Here’s an example.

Earlier this year, I helped a New York Times bestselling author launch a new book. During the pre-order campaign, we found that the Amazon sales rankings provided a decent indication of sales momentum. That’s because my author client offered a series of special gifts to encourage pre-orders. In order for people to receive the pre-order gifts, they had to go to the author’s website, provide their retailer receipt number, and tell how many copies they purchased. I captured this customer information each day in a database, and then compared the data to the book’s daily Amazon ranking over time.

Before I discuss the results, let me emphasize that everything you see is purely a guess. There are no hard and fast rules. Do NOT quote these numbers or assume they will directly match your specific book sales. I simply conducted this exercise to prove a series of other important points, which I’ll mention in a minute. Here’s how the Amazon sales rankings translated into customer purchases according to one book that I tracked:

Amazon Sales Ranking = Copies Sold on Amazon:
2,500 = 30 – 75 per day
5,000 = 15 – 30 per day
7,500 = 5 – 15 per day

10,000 = 25 – 40 per week
100,000 = 5 – 10 per week
150,000 = 1 – 5 per week

300,000 = 5 per month
500,000 = 1 per month or less

Note: Numbers ONLY reflect book sales at Amazon. Other retailers are not included.

Why would I show you this information when it’s just a guess that cannot be trusted? For several important reasons:

1. As you can see, a good sales ranking of 7,500 or less doesn’t mean you’re actually selling that many books. Those numbers mean anywhere from 5 – 75 copies per day. That’s quite a wide range and doesn’t mean you’ll get rich anytime soon. Even if you maintained sales of 75 copies per day for a really long period of 30 consecutive days, you would only sell 2,250 total units.

Therefore, there is NO reason to brag to anyone about your Amazon sales ranking. In contrast, there is no reason to get depressed if your sales ranking is worse than other authors or books you see. The only authors selling a ton of books on Amazon are those with rankings less than 500 who maintain that level for multiple months. Those are the icons of the industry with major publishers and massive resources behind their campaigns.

As another example, I consulted on a backlist book that consistently maintained an Amazon sales ranking of less than 500, which is amazingly rare. But, it typically sold only 2,500 – 3,500 copies per week. Yes, that’s way above average, but no one is retiring to a private island on those numbers.

2. More importantly, if you tell people that your book is a #1 bestseller on Amazon, it means absolutely nothing. Any author who makes such a claim smacks of desperation and a lack of ethics. Here’s why:

a. First, any author can mount a marketing campaign that spikes their book to #1 for a brief period of time – maybe one day or two. But, that spike is a fleeting moment, which quickly drops off. If a book gets to #1, you could use my chart above and guess that it sold 100, 250, or even 1,000 copies in one day. That’s good, but it’s still not that many copies.

Then, what about the next day when the ranking quickly falls off to 500, 2,500, or 5,000? Sales are back to modest amounts of 50 – 100 per day. Therefore, a brief spike to #1 doesn’t mean a lot of books were actually sold. In order to hit the legitimate bestseller lists, such as the New York Times, USA Today, Wall Street Journal, or Publishers Weekly, you’ve got to sell around 5,000 copies or more in a week. (Amazon now has their own official bestseller list called Amazon Charts.)

Telling people your book made it to #1 on Amazon is like telling someone you’re the fastest runner in your neighborhood. It’s doesn’t mean you actually sold many books, and it doesn’t mean you’re actually a fast runner. Your neighborhood could be full of slow people. Or, a faster neighbor might have been out of town the day you decided to race. You get my point. No one really knows if it’s true, and no one really cares. Authors who make ridiculous claims about being #1 on Amazon look foolish, because they take an unverifiable number and make a big deal out of it. However, the public doesn’t look very smart either when no one challenges these preposterous claims.

b. Second, there is an even more bizarre issue. Some authors now claim to be #1 on Amazon in a specific category, such as women’s issues, advertising books, or even “children’s pig books” (yes, that category actually exists). These arbitrary categories are a distant cousin of the main Amazon sales ranking list. And, if you know anything about distant cousins in real life, they’re usually out of touch with the main family.

I’m shocked by how many authors and publishers will go out of their way to display “#1 Amazon bestseller” on their websites, press releases, blogs, Facebook pages, and even back cover copy. Are we so desperate for accolades that we resort to making up random awards with no basis in fact or actual sales data?!

Just because a book is temporarily #1 in an arbitrary category on Amazon means nothing. For instance, at the time of writing this article, below are rankings for three book categories that I randomly selected:

  • The #1 book in “Mortgages and Real Estate” is #3,353 overall on Amazon.
  • The #1 book in “Advertising Graphic Design” is #13,771 overall on Amazon.
  • The #1 book in “Mice, Hamsters & Guinea Pigs” is #34,444 overall on Amazon.

As you can see, being #1 in a specific category is a far cry from being #1 on Amazon overall. Not many books are actually being sold. Plus, the rankings fluctuate by the hour. So, claiming to be top dog in a random Amazon category is like claiming to be the biggest Chihuahua at a dog park. It doesn’t make sense.

Here’s the real issue. When authors make unsubstantiated claims about their Amazon rankings, they tend to ignore solid principles that could actually help sell more books. If you want to be considered a real bestseller, earn it through legitimate marketing efforts that create results:

  • Learn to master the pre-order sales process
  • Build a large email list
  • Create joint partnerships with other successful authors
  • Secure more speaking engagements and media interviews
  • Spend more money on advertising

For instance, what if I touted myself as the “#1 Book Marketing Consultant in the World”? Who sets the standard and how would anyone know the difference? I could display that title on my website, but you’d probably think I was a little over the top and question your ability to trust me.

Writing and marketing a book requires hard work that can already make an author seem a little crazy. Why make things worse by creating silly claims about a book’s Amazon ranking? Being an author with a book on Amazon is a rare achievement by itself. We get the unique opportunity to educate, inspire, and entertain the world. There’s no need to work ourselves into a frenzy and manufacture false accolades. Take this article and use it as my prescription to forever avoid getting Amazon fever.

—–

Rob Eagar is one of the most accomplished book marketing experts in America and a leading specialist in the field of direct-to-consumer sales. Rob’s consulting firm, Wildfire Marketing, has attracted numerous bestselling authors, including Dr. Gary Chapman, DeVon Franklin, Lysa TerKeurst, Wanda Brunstetter, and Dr. John Townsend. As an expert in direct-to-consumer marketing, Rob also helps companies and non-profits build Million Dollar Email Lists that create seven-figure revenue and donations. Rob is the author of Sell Your Book Like Wildfire (published by Writers Digest), which is considered the bible of book marketing.

“Fever” image courtesy of David Dominici Castillo via FreeDigitalPhotos.net

 

How to make what’s old NEW again

Memo to every writer: even if your book is years old to you, it’s new to every reader who just now picked it up.

This is why your marketing role as an author is never over: as long as your book is available somewhere, it’s going to be new to someone, somewhere. In fact, as I take a break from writing new books, I’m finding more than enough marketing to do for my old books as I reach out to new audiences. Here are three of my favorite strategies for making those old books new again:

  1. Mine the treasure trove of content that exists in others’ reviews of your books. I make it a habit now to check every few months on each of my books’ reviews page on Amazon.com, because there are still new reviews popping up on even my oldest books. A new review means I have new content to share on my social networks about the book, and since my networks continue to grow, there are always some folks who’ve missed out on posts from earlier years/reviews. It’s a simple way to give my audience another nudge towards a specific book, and it just might be the nudge that leads a reader into new genres, as well. I know my reading tastes change with time; remembering that reminds me to continue to promote my books to both old and potential new readers, and it also leads to my second strategy…
  2. Find current events or posts or trends that you can link to the topics of your books. My Birder Murder Mystery series, for example, also deals with conservation issues, so whenever something such as wind farms or habitat destruction is in the news, I can develop and share content on the topic that points readers to my books. Likewise, when neuroscience is a trending topic, I try to post a few comments about the research that went into my science-and-faith thriller Heart and Soul and then include a link to the book page. By paying close attention to what other people are talking about, I can always find something to contribute to the conversation; if it catches the interest of someone, I’ve reached another reader.
  3. Review your reviews for new keywords. As you wrote your book, you probably had certain themes or angles that you emphasized. When you read what others thought of your book, however, you might find that they zeroed in on other facets of your work. As I wrote Saved by Gracie, my memoir of adopting our dog, I was intent on telling the story of how the dog helped me overcome my anxiety issues, but after a few book reviews came in, I realized that women were responding even more to the sense of shame we carry for being depressed. That discovery three years ago redirected my marketing efforts and continues to produce new readers today.

How do you make your old books NEW?