Four Tips to Improve Your Listening Skills

Photo/KarenJordan

I like to listen. I have learned a great deal from listening carefully. Most people never listen. ~Ernest Hemingway

“Are you listening to me?”

Has anyone ever asked you that question? Or maybe that thought pierced your heart and mind, as you felt the sting of someone else ignoring or rejecting you?

How important is listening to you as a writer? How do you know what your audience wants or needs if you don’t listen carefully to them?

Consider these four ways to improve your listening skills.

  1. Resolve to be quick to listen. Many times, people who come to us for help, just need us to listen. James 1:19 offers this advice, “Understand this … You must all be quick to listen, slow to speak, and slow to get angry” (NLT).
  2. Decide to be available. Jesus gives us an example of a wise counselor who made Himself available to listen. “The apostles returned to Jesus from their ministry tour and told him all they had done and taught” (Mark 6:30).
  3. Desire a discerning heart. Not only does Jesus listen, He discerned the needs of others. When His disciples came to Him after their ministry tour, Jesus observes their need for solitude and rest: “Let’s go off by ourselves to a quiet place and rest awhile” (Mark 6:31).
  4. Choose to be quiet. Proverbs 17:28 reminds us, “Even fools are thought wise if they keep silent, and discerning if they hold their tongues” (NIV).

At times our failure to listen before responding can provoke a negative, emotional response from our loved ones or friends, who may need our help. In fact, Proverbs 18:13 warns us, “Answering before listening is both stupid and rude” (MSG)

What can we offer others with our response, after we listen to their needs?

  • Grace, not criticism or judgment. Romans 2:4 reminds us, “Don’t you see how wonderfully kind, tolerant, and patient God is with you? Does this mean nothing to you? Can’t you see that his kindness is intended to turn you from your sin?” (NLT)
  • Companionship. We must encourage others to be dependent upon Jesus, not co-dependent on us. Jesus promised His followers, “I’ll be with you … day after day after day, right up to the end of this age” (Matt. 28:20 MSG).

So, the next time someone comes to you for help, I hope you ask yourself this question first: “Are you listening … Really listening?” (Matt. 11:15 MSG).

How have your listening skills helped you as a writer?

The Writing Life: Developing a Thicker Skin

The Writing Life Developing a Thicker Skin via @JanalynVoigt | Wordserve Water CoolerAfter I sold my first short story, every time I tried to write, I’d wind up staring at the blank screen until I gave up, often bursting into tears. This went on for a year, by which time I must have figured out no one was going to chain me to my desk and expect me to write on demand. I breathed easier and managed to write again, or at least I did until it occurred to me that my book project could fail. Sad but true, I had to get over both fear of success and fear of failure.

Both problems stemmed from the same stubborn root, caring too much what other people thought of my writing (and of me, by extension).

Being so shy didn’t help at all. I tried to hide the fact that I was a writer. Even close friends didn’t know until my husband started carrying magazines that contained my articles around so he could brag about his wife at a moment’s notice. He took my pleas that he stop for false modesty when they were in fact an attempt to protect myself from The Look. If you’ve been writing any length of time, you will know the one I mean. Eyebrows go up, eyes widen, and you begin to feel like a specimen in a laboratory.

I get The Look less often now that the e-book revolution has writers popping out of the proverbial woodwork, and when it happens my response has improved. My face doesn’t heat to blazing anymore, and I don’t yearn for escape.

What changed for me? I learned that having a thin skin isn’t something a writer can afford. Drawing your self esteem from the opinions of others at best makes you vulnerable and at worst misinforms you. Submit your writing to a critique group, and you’ll learn pretty quickly that while many opinions have value, not all are golden.

If you think taking a critique is hard, just wait until you go through edits. If you’re not familiar with the term, it’s when an editor or editors at your publisher house requests changes be made to your manuscript by you. It’s usually when you will question how you ever thought you could write. If you haven’t developed a thicker skin by this point in your writing career, trust me, you will. Having a sense of humor is an asset at such a time. I can’t say that edits for DawnSinger, my debut novel and book one in my Tales of Faeraven epic fantasy trilogy, were informed by mine. However, by the time edits arrived for Wayfarer, book two in the series, humor was in full force. You just can’t take yourself too seriously.

That’s a good thing, because the very next thing you face after publication is book reviews. Some writers refrain from reading reviews of their books. I admire such will power but I don’t possess it. I’ve read every review of my books that comes to my attention. I like to learn from them, even negative ones. Happily, I’ve learned to place my self-worth in the hands of the Author of my faith.

How do you handle critique/criticism of your writing?

Facing Trouble with Courage

Photo/TaraRoss“In this world you will have trouble. But take heart! I have overcome the world” (John 16:33 NIV).

Have you faced trouble in your journey as a writer? Have you been tempted to give up on your writing dreams or career because of failure, rejection, humiliation, shame, or judgment?

Fear of judgment, criticism, or shame? When I struggled with some critical comments and judgment years ago, I expressed my frustration to my husband, Dan. I winced at his abrupt and honest response, “Karen, not everyone is going to like you.”

Photo/TaraRossDan’s statement shocked me, as he reminded me that not everyone likes me or agrees with my opinions. And I’ve revisited that story many times, when I try to encourage other writers.

I still grieve over rejection or criticism, and I prefer to walk away from all confrontations. But I’ve learned a lot from my failures—in relationships and writing.

Photo/TaraRossFear of writing process? In his book On Writing, author Stephen King says, “The scariest moment is always just before you start.”

Even well-known writers must face rejections and criticism. The writing process demands prewriting, drafting, revising, and proofreading before any publication. You may become offended or embarrassed when someone offers constructive criticism. Some writers even give up rather than face more editing, critical remarks, or rejection letters.

Fear of rejection and failure? Do you see rejection as failure? Failure often points us toward changes in our direction and priorities. C. S. Lewis explained, “Failures are finger posts on the road to achievement.”

Author J. K. Rowling agrees with the advantages of failure.

Why do I talk about the benefits of failure? Simply because failure meant a stripping away of the inessential. I stopped pretending to myself that I was anything other than what I was, and began to direct all my energy into finishing the only work that mattered to me.

Thomas A. Edison advised, “Many of life’s failures are people who did not realize how close they were to success when they gave up.”

Tempted to give up? I’ve been tempted to give up more times than I’d like to admit. Have you given up on something because of a failure?

Matthew 26 describes a time when the disciples faced failure. They fell asleep while Jesus prayed, after He asked them to stay on the lookout for danger or trouble in the Garden of Gethsemane. They must have grieved over their lost opportunity and broken promise. But Jesus responded, “Get up! Let’s get going!” (Matt. 26:46 MSG)

There will be experiences like this in each of our lives … times of despair caused by real events in our lives, and we will be unable to lift ourselves out of them. The disciples … had done a downright unthinkable thing … gone to sleep instead of watching with Jesus. But our Lord came to them taking the spiritual initiative against their despair and said, in effect, “Get up, and do the next thing.” If we are inspired by God, what is the next thing? It is to trust Him absolutely and to pray on the basis of His redemption.

Never let the sense of past failure defeat your next step. (Oswald Chambers)

Embracing vulnerability. Finding the courage to risk failure requires us to be vulnerable.

C.S. Lewis wrote, “To love at all is to be vulnerable. Love anything and your heart will be wrung and possibly broken ….”

Dr. Brené Brown, a research professor at the University of Houston, “spent the past decade studying vulnerability, courage, worthiness, and shame.” She suggests, “Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.” Brown concludes, “Vulnerability is the birthplace of innovation, creativity and change.”

Choosing to become vulnerable could be one of the most courageous things we can do as a writer. Writing about our opinions, our faith, and our relationships takes courage.

What lessons have you learned about vulnerability?

Video/TED (Brené Brown: “The Power of Vulnerability”)
Photos/TaraRoss

Facing a Fickle Crowd?

When Jesus finished telling these stories, he left there, returned to his hometown, and gave a lecture in the meetinghouse. He made a real hit, impressing everyone. “We had no idea he was this good!” they said. “How did he get so wise, get such ability?” But in the next breath they were cutting him down: “We’ve known him since he was a kid; he’s the carpenter’s son. We know his mother, Mary. We know his brothers James and Joseph, Simon and Judas. All his sisters live here. Who does he think he is?” They got their noses all out of joint.

But Jesus said, “A prophet is taken for granted in his hometown and his family.” He didn’t do many miracles there because of their hostile indifference. (Matt. 13:53-58 MSG)

Do you ever want to run and hide from criticism or rejection? If you’ve ever spoken to a crowd, taught a small group, written for publication, or communicated your faith in any way, you may have faced a fickle crowd. And you might identify with this story from Matthew 13.

I noticed a few helpful truths in this passage.

  • Jesus used stories to communicate.
  • People praised Him at times.
  • People also criticized Him.
  • Jesus stayed in tune with His audience.
  • Jesus moved on, when criticized.

Facing criticism and rejection. Reading the account of how Jesus handled this crowd reminds me of an event from my past.  

When my close friend, Sara, invited me to her Sunday School class, I hesitated, uncertain if I would fit in. But since her friend, Glenda, taught the class, I agreed to visit.

Hoping I found the right place, I slipped in the door and scanned the room for a familiar face. No one seemed to notice that I had entered. I found a seat close to the door, in case I needed to make a quick exit. I fiddled with my purse, hoping my insecurity would not be obvious.

I got up the nerve to survey the room again, and my eyes met Glenda’s cold stare. I looked back down at my purse, pretending to search for something, as I questioned myself. Am I in the right place? Is this a closed group? Have I done something to offend her? Maybe I’m reading her wrong.

As I fought the urge to escape, I gripped the edge of the cold, metal seat and leaned forward just as Sara walked in the door. Her warm smile calmed my nerves. And as she sat down in the empty chair next to me, I found the courage to stay.

Pleasing people? After several painful interactions with Glenda over the next few months, I listened to some sound advice from my husband Dan: “Some people just aren’t going to like you.”

What seemed to be common sense to Dan, took me by surprise. Up to that time, I believed that I could always find some way to make people like me. I had been successful at pleasing people most of my life—until I met Glenda. She decided that she wasn’t going to like me. Why? Who knows? I could do nothing, but forgive her and move on.

Facing a new year. I realize that I will always face fickle crowds. And I am still tempted to try to make them like me. But the Bible assures me of God’s unconditional love.

For I am convinced that neither death nor life, neither angels nor demons, neither the present nor the future, nor any powers, neither height nor depth, nor anything else in all creation, will be able to separate us from the love of God that is in Christ Jesus our Lord. (Rom. 8:38-39)

I also hope to remember the example that Jesus gives us in Matthew 13 the next time I face a fickle crowd. So, as I prepare to meet the challenges of a new year, I plan to …

  • Continue to tell the stories that matter most.
  • Offer thanks for the praise I receive.
  • Ask for God’s help to deal with criticism.
  • Stay in tune with my audiences.
  • Move on, when criticized.

 What helps you, when you face a fickle audience? 

Answering Critics

Everyone’s a critic. Everyone has an opinion. And of course, everyone’s entitled to their opinion.

But what happens when a critic or a reviewer or a book club member reads your book and doesn’t like it? What do you do when you read a cutting review of the book you toiled over for months (or years)?

Novelist Alice Hoffman had a book release in 2009 called The Story Sisters. She received a less-than-glowing review by The Boston Globe’s Roberta Silman. Unfortunately Hoffman wasn’t able to dismiss the review as one person’s opinion and move on. Gawker, an Internet gossip site captured all the dirty details. Lashing out on Twitter, Hoffman posted 27 Tweets in response to that review, including posting the contact information for Silman in hopes that Hoffman’s fans would call the reviewer out on the carpet.

I wonder if Ms. Hoffman is wishing she could take back her words. Well, actually — if she could take back her Tweets. I think that the answer to that is a resounding yes because her Twitter page is no longer online.

Very few writers please all the critics all the time, and most likely there is no writer who’s ever accomplished that feat. But the issue lies in how you deal with the criticism. It’s tough to receive negative feedback whether you’re a yet-to-be published author or one who’s had several books printed.

Some strategies to deal with the disappointment?

Call your agent/editor/mother/spouse/best friend/significant other and vent your frustration. Go for a walk. Write something. Take a nap. Write a private email to your critic if you must. Still, if the last option is your choice, first give it a day or two, and consider praying about the words you’ll deliver.

But don’t go and lose it online.

Perhaps the best course of action for Ms. Hoffman would have been to say nothing. What’s accomplished in slamming the reviewer for her words? It just doesn’t look professional, even if you think the other party acted poorly.

Author Angela Hunt cautions writers to never answer a critic publicly. That sounds like good advice. Too bad Ms. Hoffman didn’t receive such counsel.

Want a laugh? Here’s one author’s humorous response to criticism.

What’s your advice to someone suffering the sting of criticism or rejection?

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