Is it time for a marketing tune-up?

Remember all those things you were going to do this year to update and enhance your online presence, like upload recent photos, add new publication credits, revise your bio? With 2017 approaching the half-way point, here’s a checklist to remind you to take the time now to tackle that list and mark off the tasks. Not only will it make you look active and engaged, but many social media platforms automatically post to your networks the changes you make to your profile, which means you get a boost in exposure. And that’s always a score for a writer…as long as it’s good exposure, that is!

Do the following for every site you use. And if you don’t already use a particular platform, maybe it’s time to try it: Facebook, Twitter, LinkedIn, Google+, Pinterest, Goodreads Author (https://www.goodreads.com/author/program), amazon author (https://authorcentral.amazon.com/), various genre sites (I’m listed on mystery sites like http://www.stopyourekillingme.com/ and https://www.cozy-mystery.com/ ). As the graphic above demonstrates, there are lots more than my short list, but I’m only human, so I’ve tried to focus on just a few. All I can say is “choose wisely.” And don’t forget your own website…but you already routinely update that, right? (If you haven’t, I bet you will now…)

  • Upload new profile picture. If you don’t have a professional head shot, you need to get one. Nothing builds credibility like a polished photo on your profiles. (And yes, you need something more current than your high school graduation photo.)
  • Update bio. Have you changed your state of residence? Become a grandparent? Won awards for your work? All of these items are important, as they can attract new readers who now feel you have more in common with them, or are geographically closer (which means they could reach out to you for an event!)
  • Add publication credits (books, articles, online blogs).
  • Upload the covers of new books.
  • Update events schedule: add new, delete old. If your last event was a year ago, don’t keep it there as a placeholder. If you have to have some copy, say ‘New events coming soon!’ and then get to work planning those new activities!
  • Switch out banner backgrounds for a fresh and/or seasonal look.
  • Upload new videos.
  • Make a video to say hi to your fans. It can be super simple. Make it fun and your fans will love it.
  • Make a series of photo posts using quotes from your books for fresh content you can use and re-use. (My go-to site for this is https://www.picmonkey.com/.)
  • Enter your name in the search engine of your choice and see where it pops up. You may be listed on sites you don’t know about; until I did this search, I didn’t know my books had been entered on several mystery listing sites, which prompted me to be sure to contact those site administrators to keep my publications current. Do you write romance? Self-help? Enter your name with those keywords and see what results. You might discover a whole new audience for your work, and with a timely tune-up, you’ll be ready to roll!

How to kick the insanity habit

insanityOne of my favorite definitions is the one for insanity that goes “doing the same thing over and over and expecting different results.” I’ve felt that was an accurate description of many of my book marketing efforts in the past twelve years; sending off press releases to local newspapers and rarely getting even a little paragraph tucked somewhere in the back pages comes to mind. I’m sure every author can add to that list of marketing insanity.

Out of frustration and (I’d like to think) the wisdom that comes from experience and age, I decided at the beginning of this new year that I was going to stop the insanity. In particular, I decided I was going to radically rethink my social media strategy and try something new.

My new idea?

Stop trying to sell books by posting about them, and instead, just have fun interacting with others in the online universe.

“WHAT??” you may say. (I expect that may be exactly what my agent is thinking this moment if he’s reading this post. Bear with me, Greg, while I explain. Either that, or dose yourself with good chocolate.)

You see, I’ve concluded that online selling doesn’t happen on social networks. I’ve accepted that the social media gurus who insist that social media is SOCIAL, not sales, actually know what they’re talking about. I know I don’t go book shopping when I’m chatting online with others. Honestly, do you? I’m online to be entertained, to be inspired, to share fun or sweet posts with my friends. And so that’s become my goal: I aim to have fun online.

And the weirdest thing has begun to happen: my followers are growing on all my networks. Granted, it just may be the cumulative effect of years of posting, but I have a gut feeling that it’s because I’m having fun. And people need fun these days. So instead of promoting my books, I post beautiful photos of my husband’s orchids, I share inspirational quotes/photos that move me, I craft witty replies designed to make people laugh, I repost/retweet links to articles I found really cool or helpful. For the first time in my social media marketing strategy, I’m just being me, Jan, not The Author Jan. And I’m really enjoying it.

So this is what I’ve learned from my switch in strategy: I can stop the marketing insanity because the most important thing I can share isn’t my books. It’s myself. And that’s ultimately what God calls me to do: share myself with others.

Of course, if my new followers’ curiosity gets piqued, and they check out my profile (which seems to happen a lot more often now), they’ll see I’m an author, and maybe they’ll end up on Amazon or my website to learn more, or even buy a book or two. I won’t complain.

Goodbye insanity. Hello friends. Let’s have fun!

How to make Amazon work for you

grand-central-stationAre you using your Amazon Author Page to increase your visibility and grow your audience?

You DO have a page, right?

If not, then drop everything else this very minute, and set up your free Author Page by visiting https://authorcentral.amazon.com. Seriously, you need to do this. It’s easy. It’s good publicity. And did I mention it’s FREE?

Basically, your Author Page is like a personal Grand Central Station that showcases your work and acts as a hub for your writing, providing links for fans to follow. Here’s a short list of some of the key benefits you’ll get from your Author Page:

  1. You can link to your blog here, making it readily available to a browsing reader who may have never heard about you or your blog before. In fact, you can enter multiple blog feeds for even more exposure; I link to my website blog and my Goodreads blog, for example.
  2. You can post videos in the Author Updates section. I’ve used it for a place to run book trailers and interviews. There’s no limit on how long you keep material on the page, so that means you get forever use from the marketing pieces you’ve created.
  3. You can list every book you’ve written, and all your book covers will show up on your page, along with links to each book’s buying page on amazon.com. It’s like having your own little store.
  4. Readers can ‘follow’ you right on the page and they’ll get notice whenever you post a blog or update or add a book. In addition, Amazon offers a variety of marketing options for authors if you’ve got a small budget; one example is here at http://indie.kindlenationdaily.com/?page_id=5460
  5. You can list your events schedule to maximize exposure.

Like every social media site, your Author Page also has a spot for your bio and photos. This is a prime place to list your other social media contact information for your website, Facebook, Twitter, Instagram, etc. In fact, be sure to update this bio (and your book listings) on a regular basis, since Amazon won’t automatically add your new books to your page as they are published.  You are the curator for this little store, so be sure your material is current. In fact, after checking on my own Amazon Author page just now, I realized my newest release Heart and Soul (Archangels #2) wasn’t included. You can be sure that from now on, I’m doing a monthly check-in to see what needs to be updated or revised!

A final cool feature of your Author Page is that you can click on the Sales Info tab to get a feel for how your book is selling. My favorite BookScan data on the page is the Sales by Geography item; by studying that map, I can tell where my books have sold and it gives me ideas for localized sale pushes or event planning.

Are you using your Amazon Author Page for smart marketing?

Overachieving Your Platform: Best of the Water Cooler Series Book #2!

overachieving-your-platform-coverMany years ago, a good friend went into a coma after giving birth. She was on life support for nearly four months. We all prayed and wondered if she would pull through to see her baby girl and live a full life.

By her side was her husband. Every day he was at the hospital talking with doctors and nurses, making sure medication was properly being administered, asking questions . . . basically, being every doctor’s worst nightmare when it came to patient care. But you know, on several occasions, he insisted on something that actually saved his wife’s life. The third leading cause of death in America is medical care accidents and misdiagnoses. He needed to care for his wife because if he didn’t, the worst could happen.

I mention this story because I think it can be illustrative of some of the realities of book publishing today. Sometimes, your book is the one on life support, often from the moment of publication. Standing by are publishers and PR folks who are tasked and paid to keep your book alive. They’re busy, they have other patients (authors), and are generally overworked and understaffed.

The point is you cannot leave your book’s marketing and PR ONLY in the hands of publishers. They’ll do their best (usually), but they’re not perfect. And sadly, they have the 80/20 principle that is always screaming at them from the higher-ups. In publishing, it’s true: 80 percent of the money goes to 20 percent of the books. It’s a reality that won’t change, so we have to learn to deal with it.

So what should you do, then, as the author standing by your baby, trying to keep it alive?

You’ve got to tend to it diligently.

With your publisher: ask questions, say thank you a lot (gift cards and flowers are nice) when they do a job well done, give them ideas, don’t mention a problem unless you have a solution, tell them what you’ll do to help, keep track of everyone who helps (radio stations, bloggers, author friends). Work WITH them as much as they will let you.

What else can you do?

Well, we at the Water Cooler have just released a book that will help answer that question. Overachieving Your Platform: 95 Ideas to Embrace Your Inner Sales Marketing Genius is now available from FaithHappenings Publishers, and it offers the tools you need to break out and connect with large audiences. Adapted from the best writing of the WordServe Water Cooler, these doable, practical and affordable ideas will transform your platform and expand your audience if you put them into practice. No, you can’t do them all. But you can certainly go through this book with your highlighter and mark everything you actually could do. Then make a plan. What will you do during your first month from publication, second month, third? Write the plan out . . . and then work it.

Publishers, agents, and retailers agree: you’re only as good as your last book. So if your last book flops in the marketplace, it may very well indeed be your last book!

Don’t let that happen. Stay on guard by your book for the first six months to a year after launch, and you’re far more likely to get that second book contract. You may even get a royalty check.

I’m so proud of all of the authors who contributed to Overachieving Your Platform. They’ve done the hard work in the trenches and have learned from their successes and failures. All they know they’ve shared with you.

Grab a copy today—and take that first step toward creating a platform and brand that will serve you for the rest of your writing career.

Excelling-at-the-Craft-of-Writing-CoverAnd if you haven’t checked out the first book in the series, Excelling at the Craft of Writing: 101 Ways to Move Your Prose to the Next Level, make sure to do that as well. Craft and marketing go hand in hand when it comes to a writing career—you won’t find success unless you’ve got both!

This post was adapted from the Introduction of Overachieving Your Platform: 95 Ideas to Embrace Your Inner Sales Marketing Genius (available now!).

Crowd Source Marketing

finger-769300_1280There’s an old adage in marketing that says in order to get a consumer to pull the trigger and buy something, they have to hear about the product three times. There was a time when the blueprint to accomplish that was pretty straightforward. Get reviews from newspapers or magazines and get interviewed on television or radio. Then, go make public appearances at bookstores or book fairs or local meetings, and don’t forget to keep writing.

None of those were easy to accomplish and they all took a lot of work to hit the magic three, but at least there was a path to follow that thousands of authors from decades past had taken with some success.

Times have changed. Not only have they changed, they keep changing at an ever-increasing pace.

The internet opened up the world and made it so much easier for authors to reach the public directly. That’s the good news. The flip side is there are hundreds of different ways to do it and a lot of them are really good, but may not be right for you.

So, the goal becomes finding the right tools for your genre and your personality and staying up to date about everything that’s new, while still finding time to write, and then have a life.

This is where just a little organization can funnel the hive mind of social media down to the essentials. Look for groups, particularly on Facebook, that are not only devoted to marketing books but are also in your genre. If you’re in traditional publishing, include that on your checklist. If you’re going the indie route, make sure the group is too.

A few other things to add to your checklist are:

  • The group is devoted most of the time to marketing – not selling, not writing
  • It’s invitation-only, so that it’s a safe place to share and there’s some control over the postings
  • There’s a monitor who shows trolls (people who complain or bully) the door and kicks them out of the group
  • Active members who are sharing information and are willing to answer questions – lots of questions
  • Be one of those people and share when you can – admit when you don’t know enough to add to the conversation. In other words, participate.

Some of the benefits you can reap from joining together are:

  • Doing cross-promotions with others in your genre. There’s power in numbers.
  • Getting a heads up about a new site that’s working for someone. And getting a thumbs down for a site that would only waste your time and your dollars.
  • Sharing each other’s ads or promotions on each other’s social media sites. Again, it’s that power in numbers.
  • Gaining a realistic view of how well you’re doing. It’s the equivalent of your water cooler.
  • Getting applause when things go well and getting some inspirational chitchat when they don’t.
  • Testing out new blurbs for your book or, if you’re indie, testing out new covers and getting early feedback.

Everything is easier when we work in cooperation with others and come together as a team, building on the information, adding in a post to what’s already there. That’s the definition of crowd sourcing.

Since I’ve found my own peeps I’ve been able to course correct a lot of mistakes I didn’t know I was even making and I’ve come up with a streamlined ad campaign that is even more in line with my budget. Best of all, though, I’m having a lot more fun sharing ideas and cheering on my fellow authors.

How I boosted my book to 30x more people

ebookI finally bit the bullet. I boosted a post on Facebook.

For years, I’ve seen that annoying little message you get on your author page about paying to boost your posts. Because I’m cheap (and still suspicious of social media’s REAL intent, i.e. who needs to know what I buy, who I connect with, and what I like? Creepy…), I refused to give it a try. If my books can’t make it on their own merits, so be it – I’ll be content with small audiences, extremely limited financial reward, and the personal gratification that I haven’t caved to crass commercialism.

And then last month after I started getting consistent raves about my new thriller “Heaven’s Gate,” I thought, “What the heck. It’s only $20.”

Actually, it ended up being $60, since I decided if I was going to experiment, I wanted to see what a week of boosted posts could do rather than one day, which is what $20 will buy. Knowing that most buyers need to be exposed to a product seven times before they buy (do you know the Rule of Seven?), I figured one day of boosting was throwing away cash, but seven days might just convert into some sales. I can now tell you, without reservation, that $60 worth of boosting on Facebook can go a long way in giving your book exposure and building your audience, and now I can’t wait to give my other books the same treatment.

Here are the numbers from my week-long experiment:

  1. Organic reach peaked at 305 on Day 7, while paid reach was 9045. That’s 30x more people reached than my normal posting! Not only that, but thanks to my OCD tendencies, I checked one last time on Day 10 (remember I only paid for 7 days of boosting) and was happy to see a new total of 9432. The post was still being shared after my paid boosting! Score!
  2. I monitored my book’s print and ebook rankings on my amazon Author Central page (you do have one of these, right?) for the boosting’s duration. By Day 6, my ebook ranking had reached 924 in the Paranormal category after starting on Day 1 at 3366; the biggest jump was from Day 1 to Day 2, which tells me that first burst of posting made an impact that powered the rest of the week. Recalling the Rule of Seven and the impact of repeated impressions, though, I looked again on Day 18, only to find my ebook ranking better than ever at 831!
  3. As for print, my book moved from its initial 76,331 ranking to 8535 on Day 5. Clearly, somebody was paying attention.

Even knowing that rankings are a superficial measure (rankings don’t equal sale units), I decided that post boosting may not be such a bad idea for marketing after all. While the actual sales numbers are still in question, I know for a fact that more people have seen my book’s cover thanks to post boosting than would have otherwise. And that’s one step closer to buying my book.

Have you tried Facebook post boosting? What was your experience?

And the Tweet goes on…

Red HotA few months ago, I enthused in this space about a book I’d read at my agent’s suggestion. Now I’m going to give you a follow-up, because reading Red Hot Internet Publicity has truly changed my marketing game; unlike a lot of books that sound great and helpful while I’m reading them, RHIP is proving itself to be one of those books that truly make a difference in my career. In other words, its tips WORK and you can actually DO them.

(Or am I the only person on earth who finds it difficult to implement ‘great ideas’ that use apps I can’t understand, or require more financial investment when my writing income is already in the red, or simply involve too many steps to even remember?)

This is what I’ve accomplished since my post “Learning New Marketing Tricks” appeared here two months ago: I’ve more than doubled my Twitter followers from 217 to 500+ by discovering new audiences on this one social network, and my exposure (impressions) has increased tenfold!

twitter-bird-light-bgs.pngThe route I’ve taken involves the RHIP suggestion to engage in group chats, which has introduced me to new contacts with similar interests. Even just a few Tweets back and forth produce new followers, and sometimes that generates ideas for writing posts on other networks. Perhaps even more significant is my new habit of scrolling every day through the topics that are currently trending on Twitter. I find a few to which I can contribute original Tweets, and then comment on others in that stream. Again, it only takes a few minutes, but it always generates new followers.

Finally, I’m insistent on using hashtags with every Tweet I make, and the more hashtags, the more likely it is that I’ll reach into new markets. Before I started focusing on Twitter, my tweeting impact was dismal – maybe making only a couple hundred impressions (read that as ‘your name showing up in the Twitter universe’) a week. These days, I’m getting a thousand impressions a day – that’s a lot of times my name is showing up in the Twitter stream, and that connects me to large groups of people I might otherwise not have encountered. Some of those people have now subscribed to my newsletter and bought my books; by following them back, I’ve found more threads of conversation and topics in which I can engage. Throughout it all, I constantly remind myself of my brand – of my unique voice – and make sure my Tweets reflect that. So far, I’m delighted with the results.

Hourglass --- Image by © Royalty-Free/Corbis

Hourglass — Image by © Royalty-Free/Corbis

So delighted, in fact, that I’m thinking I should double my time on Twitter…from 30 minutes a day to 60 minutes.

That’s right – 30 minutes a day have yielded me a breakthrough in exposure, and since getting my name and brand ‘out there’ is so important for making sales, those 30 minutes pack more of a marketing wallop than any other 30-minute marketing I can do.

Isn’t it great when something you try really works?