What authors need to know: a view from the reviewer’s desk

© Royalty-Free/Corbis

I’ve recently been reviewing books on Netgalley. To my surprise, it’s been an educational experience for me as an author; by putting myself on the reader’s/critic’s side of the equation, I’ve learned a few truths that every author should know about 1) writing books, and 2) receiving book reviews.

Truth #1: Not every book is for every person. No matter how important your message or story, it’s not going to appeal to everyone. I keep thinking of the key question every writer gets when pitching a book for publication: who will want to read this book? Many of us (myself included when I began writing) believe that EVERYONE should read our books, that there is value in our work for every reader. But the truth is that people have different interests, and not everyone will want to read your book; that’s why the precise identification of those readers most likely to read your book is so critical to publishing your work. Authors MUST know their specific audience.

As a reviewer, I can choose from a multitude of topics, which means there are many excellent books I don’t choose to review for the simple reason that I’m not interested in the topic. Don’t take it personally when reviewers don’t rave about your book – it may be that your topic just didn’t hit a home run with that individual. Remember always that reading and reviewing is subjective, so while authors want and need reviews, you’re at the mercy of individual preference.

Truth #2: Not every writing style will appeal to every reader. Part of the joy of writing is to find your own voice, and when it resonates with your readers, it’s like winning the lottery. From a reviewer’s perspective, however, some writing styles are irritating, which then often result in poor reviews. (Case in point: as a former teacher of English composition, I can’t get through a book filled with incomplete sentences. When I find that in a book I want to review, I return the book rather than penalize the writer for her own voice. I’ve made that my rule based on my experience of receiving a poor review for one of my books wherein the reviewer said he didn’t read the book because he didn’t like my style in the first chapter! Again, it’s subjective, so don’t panic when you receive a review like that; if you know your audience, you can let that bad review roll off your shoulders, because you know something your reviewer doesn’t: your audience likes your style.)

Truth #3:  Your writing will improve by reading and reviewing other books. As a writer, every learning opportunity you take – even reviewing others’ books – will contribute to your store of ideas, craft, and understanding. Besides reminding me of the importance of audience, reviewing has reassured me that there is room in the publishing and reading world for many voices and many topics. As long as you continue to polish your craft and write engaging books, there’s room for you, too!

Is it time for a marketing tune-up?

Remember all those things you were going to do this year to update and enhance your online presence, like upload recent photos, add new publication credits, revise your bio? With 2017 approaching the half-way point, here’s a checklist to remind you to take the time now to tackle that list and mark off the tasks. Not only will it make you look active and engaged, but many social media platforms automatically post to your networks the changes you make to your profile, which means you get a boost in exposure. And that’s always a score for a writer…as long as it’s good exposure, that is!

Do the following for every site you use. And if you don’t already use a particular platform, maybe it’s time to try it: Facebook, Twitter, LinkedIn, Google+, Pinterest, Goodreads Author (https://www.goodreads.com/author/program), amazon author (https://authorcentral.amazon.com/), various genre sites (I’m listed on mystery sites like http://www.stopyourekillingme.com/ and https://www.cozy-mystery.com/ ). As the graphic above demonstrates, there are lots more than my short list, but I’m only human, so I’ve tried to focus on just a few. All I can say is “choose wisely.” And don’t forget your own website…but you already routinely update that, right? (If you haven’t, I bet you will now…)

  • Upload new profile picture. If you don’t have a professional head shot, you need to get one. Nothing builds credibility like a polished photo on your profiles. (And yes, you need something more current than your high school graduation photo.)
  • Update bio. Have you changed your state of residence? Become a grandparent? Won awards for your work? All of these items are important, as they can attract new readers who now feel you have more in common with them, or are geographically closer (which means they could reach out to you for an event!)
  • Add publication credits (books, articles, online blogs).
  • Upload the covers of new books.
  • Update events schedule: add new, delete old. If your last event was a year ago, don’t keep it there as a placeholder. If you have to have some copy, say ‘New events coming soon!’ and then get to work planning those new activities!
  • Switch out banner backgrounds for a fresh and/or seasonal look.
  • Upload new videos.
  • Make a video to say hi to your fans. It can be super simple. Make it fun and your fans will love it.
  • Make a series of photo posts using quotes from your books for fresh content you can use and re-use. (My go-to site for this is https://www.picmonkey.com/.)
  • Enter your name in the search engine of your choice and see where it pops up. You may be listed on sites you don’t know about; until I did this search, I didn’t know my books had been entered on several mystery listing sites, which prompted me to be sure to contact those site administrators to keep my publications current. Do you write romance? Self-help? Enter your name with those keywords and see what results. You might discover a whole new audience for your work, and with a timely tune-up, you’ll be ready to roll!

How to make Amazon work for you

grand-central-stationAre you using your Amazon Author Page to increase your visibility and grow your audience?

You DO have a page, right?

If not, then drop everything else this very minute, and set up your free Author Page by visiting https://authorcentral.amazon.com. Seriously, you need to do this. It’s easy. It’s good publicity. And did I mention it’s FREE?

Basically, your Author Page is like a personal Grand Central Station that showcases your work and acts as a hub for your writing, providing links for fans to follow. Here’s a short list of some of the key benefits you’ll get from your Author Page:

  1. You can link to your blog here, making it readily available to a browsing reader who may have never heard about you or your blog before. In fact, you can enter multiple blog feeds for even more exposure; I link to my website blog and my Goodreads blog, for example.
  2. You can post videos in the Author Updates section. I’ve used it for a place to run book trailers and interviews. There’s no limit on how long you keep material on the page, so that means you get forever use from the marketing pieces you’ve created.
  3. You can list every book you’ve written, and all your book covers will show up on your page, along with links to each book’s buying page on amazon.com. It’s like having your own little store.
  4. Readers can ‘follow’ you right on the page and they’ll get notice whenever you post a blog or update or add a book. In addition, Amazon offers a variety of marketing options for authors if you’ve got a small budget; one example is here at http://indie.kindlenationdaily.com/?page_id=5460
  5. You can list your events schedule to maximize exposure.

Like every social media site, your Author Page also has a spot for your bio and photos. This is a prime place to list your other social media contact information for your website, Facebook, Twitter, Instagram, etc. In fact, be sure to update this bio (and your book listings) on a regular basis, since Amazon won’t automatically add your new books to your page as they are published.  You are the curator for this little store, so be sure your material is current. In fact, after checking on my own Amazon Author page just now, I realized my newest release Heart and Soul (Archangels #2) wasn’t included. You can be sure that from now on, I’m doing a monthly check-in to see what needs to be updated or revised!

A final cool feature of your Author Page is that you can click on the Sales Info tab to get a feel for how your book is selling. My favorite BookScan data on the page is the Sales by Geography item; by studying that map, I can tell where my books have sold and it gives me ideas for localized sale pushes or event planning.

Are you using your Amazon Author Page for smart marketing?

How to survive the book review blues

roses I have a love-hate relationship with book reviews.

Every time I get a good review, I’m happy. When I get a stellar review, I’m ecstatic. I feel like I’ve done what I hoped to do: I’ve connected with a reader and given them a journey they wouldn’t have experienced otherwise. When dog-lovers tell me they laughed, cried, and were inspired by my memoir Saved by Gracie: How a rough-and-tumble rescue dog dragged me back to health, happiness, and God, I feel blessed that my story reached and touched them. When reviewers rave that my supernatural thriller Heaven’s Gate: Archangels Book I made them want to stand up and cheer, I get goosebumps of joy.

All those multi-starred reviews on my books’ pages at amazon.com, Goodreads, or barnesandnoble.com reassure me that the hours I pour into my writing are worth it: my books entertain, educate, and illuminate, and, gosh darn, people like them.

wilted-roseAnd then there is the flip side of my love-hate relationship with book reviews.

When I get a review that says “this book wasn’t what I thought it would be about, so I stopped reading it after the first two chapters,” and therefore receives the lowest rating possible, I want to bang my head against a wall. “Then why did you bother to post a review?” I want to ask the disappointed reader, and then explain that because she mistook the book for something it wasn’t, my overall rating has plummeted, which will dissuade some readers from even reading the synopsis, let alone buying and reading the whole book.

I’ve also seen reviews that rate books poorly because the author’s basic premise contradicts what a particular reader-reviewer believes. Again, those low ratings may prevent the book from reaching the hands of readers who would appreciate and greatly benefit from it; because many people (and I’m one of them!) choose books based on others’ reviews, authors are at the mercy of those published reviews, even when they make no sense at all, or are based on the personal bias of the reviewer.

So what’s an author to do about that oh-so-necessary-but-can-be-disastrous need for reviews?

My answer can be summed up in one word: relax.

Then remind yourself of these three things:

  1. You wrote a book! So many people say they want to write a book, but you actually did it! AND it got published. Congratulations! Celebrate your accomplishment!
  2. You can’t please all the people all the time, and that’s especially true of readers. Some people just won’t ‘get’ it; others won’t like your writing style or your treatment of plot or subject. Some readers might be experiencing difficult life situations while they were reading your book and some of that negativity gets transferred to their reviewing. Bottom line: reviews are subjective, even when they intend to be objective.
  3. Your words will reach at least some of the people who need to read them, and they will bless you for it, whether or not you ever know it.

What do you do when you get the review blues?

You can only eat so much eggplant.

eggplantI’ve rediscovered the joy of vegetable gardening, thanks to our move to a warmer clime that allows for gardening year-round. As a result, I’ve acquired some hands-on experience with how my garden grows…or not. And, being the reflective person I am, I can’t help but apply those lessons to not only life in general, but also to life as a writer. So whether or not you’re a dig-in-the-dirt kind of person, I hope you’ll find some gems in the guidelines I’m culling from my veggies.

  1. Sow liberally and see what comes up. For my first crop of lettuce, I ignored the seed packet instructions and laid seeds thickly the whole length of the row. I wanted to be sure something came up, and my confidence didn’t match the packet’s. The result: I had all the lettuce I could eat, and then some. The next time I sowed lettuce, I followed the instructions and spaced fewer seeds farther apart. The result: nothing came up and my work was a wasted effort.

Writing take-away: when you’re new at writing, try it all. See what develops for you. It’s better to produce more than you can use than have no success at all.

  1. Thin the rows to get better results. When I noticed that the new plants were crowding each other, I pulled out the smaller ones to let the bigger ones get the full advantage of soil, sun, and water. I got healthier plants that produced more and for longer periods of time.

Writing take-away: Capitalize on what’s working for you. If your fiction isn’t doing well, focus on the self-help material that’s popular with your audience and helping your platform grow. Put your energy where you’re seeing the strongest results.

  1. Some seeds just won’t sprout. Get over it. Plant something else. For some reason, I couldn’t get snow peas to grow despite two tries. Instead of letting the soil lay unused, I planted beets, which turned into a bumper crop, forcing me to try lots of new great recipes using beets.

Writing take-away: If you just can’t find an audience for something you’ve written, it’s time to try a different approach, treatment, or subject. The new material you produce might prove an easy winner.

  1. You can only eat so much eggplant. I didn’t think I could get tired of eggplant parmesan and mixed veggie grills, but after this summer and fall, I know there really is a limit to how much eggplant I can eat. Next year, I will plant only one plant, or make a habit of giving excess produce to my neighbors much earlier in the season.

Writing take-away: You can get tired of writing in the same genre. When you just can’t face writing another devotional, or romance, or even a blog post about writing, take a break. Write something else. Binge on reading books. Watch all the movies you missed in the last year. Then a day will come that you really want to write in your genre again. You’ll feel fresh and your writing will benefit.

By the way, if anyone wants eggplant, let me know…

How I boosted my book to 30x more people

ebookI finally bit the bullet. I boosted a post on Facebook.

For years, I’ve seen that annoying little message you get on your author page about paying to boost your posts. Because I’m cheap (and still suspicious of social media’s REAL intent, i.e. who needs to know what I buy, who I connect with, and what I like? Creepy…), I refused to give it a try. If my books can’t make it on their own merits, so be it – I’ll be content with small audiences, extremely limited financial reward, and the personal gratification that I haven’t caved to crass commercialism.

And then last month after I started getting consistent raves about my new thriller “Heaven’s Gate,” I thought, “What the heck. It’s only $20.”

Actually, it ended up being $60, since I decided if I was going to experiment, I wanted to see what a week of boosted posts could do rather than one day, which is what $20 will buy. Knowing that most buyers need to be exposed to a product seven times before they buy (do you know the Rule of Seven?), I figured one day of boosting was throwing away cash, but seven days might just convert into some sales. I can now tell you, without reservation, that $60 worth of boosting on Facebook can go a long way in giving your book exposure and building your audience, and now I can’t wait to give my other books the same treatment.

Here are the numbers from my week-long experiment:

  1. Organic reach peaked at 305 on Day 7, while paid reach was 9045. That’s 30x more people reached than my normal posting! Not only that, but thanks to my OCD tendencies, I checked one last time on Day 10 (remember I only paid for 7 days of boosting) and was happy to see a new total of 9432. The post was still being shared after my paid boosting! Score!
  2. I monitored my book’s print and ebook rankings on my amazon Author Central page (you do have one of these, right?) for the boosting’s duration. By Day 6, my ebook ranking had reached 924 in the Paranormal category after starting on Day 1 at 3366; the biggest jump was from Day 1 to Day 2, which tells me that first burst of posting made an impact that powered the rest of the week. Recalling the Rule of Seven and the impact of repeated impressions, though, I looked again on Day 18, only to find my ebook ranking better than ever at 831!
  3. As for print, my book moved from its initial 76,331 ranking to 8535 on Day 5. Clearly, somebody was paying attention.

Even knowing that rankings are a superficial measure (rankings don’t equal sale units), I decided that post boosting may not be such a bad idea for marketing after all. While the actual sales numbers are still in question, I know for a fact that more people have seen my book’s cover thanks to post boosting than would have otherwise. And that’s one step closer to buying my book.

Have you tried Facebook post boosting? What was your experience?

How to make your readers SUPERfans!

supermanWhen you have a book published – be it in print or ebook – you want to get as much publicity as possible to sell copies, right?

Right!

Do your fans know this?

Well, yes, I think they do.

You THINK they do?

Here’s my suggestion: tell them you need their help to generate that publicity. You need their word-of-mouth to help your book get launched amidst the thousands of books that are available.

You need to give them the 3 Rs of superfans: Read, Review, and maybe most importantly, Rave!

With the launch of my newest suspense novel, Heaven’s Gate, I put together a launch team of thirty readers who agreed to read and post a review on amazon.com and whatever other social networks they had, along with any word-of-mouth recommendations they might be able to give. Like many writers, I’m not especially fond of online marketing because it takes a lot of my time, but the fact is, writers in the 21st century need to cultivate their presence on it. (I, personally, have had varying success with different networks, but I continue to learn and work at it because I’ve seen its value at different times. Let’s face it, if there’s a gathering of readers anywhere – even online – don’t you think an author would be remiss to ignore it?) What I’ve discovered since my book debuted last month, however, has added another piece to my formula of reading and reviewing: you need readers to RAVE about a book to influence others to buy.

So far, maybe this seems evident to you, but this next comment might catch your attention: I learned that you need to tell your readers what to write. I don’t mean give them a script – you  want their honest reaction. But what you need to do is empower your readers to write raving reviews, which result from two things: an awesome reading experience (which you have crafted with your book!) and a vocabulary that will reinforce what you want them to say.

Simply suggest key words you’d like your reviewers to use.

At first, I felt odd suggesting words to my readers to use in constructing their reviews. Then I realized that key words are…well…key. Keys, actually, to triggering the all-important call-to-action that every author needs to make to potential readers: You Need To Buy This Book Now. And guess what? Your reviewers are often very grateful to have your suggestions, because they want to write a strong review for you, but are often lacking in promotional experience and don’t know how to best help you with their review. I asked my reviewers to use the words suspense, supernatural, Archangels series, faith and science, String theory, fast ride, and thriller. They did, and as a result, the reviews for Heaven’s Gate present a consistent rave of being a book you can’t put down, which has cued new readers to order the book.ebook

Remember, your fans want you to succeed. Making it easier for them to help you is the least you can do!